This selection of 15 articles reprinted from HBR, the second in a series, features fresh, as well as classic, approaches to human relations. The volume should be of considerable interest to all general managers. Issues explored include employee relationships, alcholism, nepotism, decision-making, motivation, and stress.

Table of contents :



* On being a middle-aged manager by Harry Levinson

* The case of the nettlesome nepot by Robert W. Cambreleng

* Human relations or human resources? by Raymond E. Miles

* What job attitudes tell about motivation by Lyman W. Porter and Edward E. Lawler, III

* How to deal with resistance to change by Paul R. Lawrence

* Human relations and the nature of man by Henry P. Knowles and Borje O. Saxberg

* Discipline without punishment by John Huberman

* Case of the alcoholic absentee by James W. Kelley

* The dynamics of subordinacy by Abraham Zaleznik

* Interpersonal barriers to decision making by Chris Argyris

* Who works with whom? by David I. Cleland and Wallace Munsey

* One more time : how do you motivate employees? by Frederick Herzberg

* Tension can be an asset by David W. Ewing

* The confrontation meeting by Richard Beckhard