The Development Factory proves that process innovation - not just product innovation - can be the key to competitive edge.Extending the lessons to a wide variety of manufacturing industries, The Development Factory will guide companies toward unlocking the potential of process development and understanding the patterns of organizational behavior and managerial actions that help create and implement new capabilities over time.



About the author :

GARY P. PISANO is an associate professor at the Harvard Business School in the technology and operations management are, where he specializes in manufacturing strategy and development of new process technology. he is the co-author of Strategic Operations : Competing Through Capabilities and co-editor of Manufacturing Renaissance (HBS Press).