Managing in the service economy
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HD9980.5 .H47 1986
00000004344
Available - Ada
Publisher :Harvard Business School Press , 1986
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In Managing in the Service Economy, Harvard Business School professor James L. Heskett presents the results of an intensive analysis of many case studies to determine which management strategies have given leading service companies their clear, competitive advantages.
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HD9980.5 .H47 1986
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| Publisher Place | Boston |
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viii, 211p.: il.; 24cm.
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| Language |
English
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| ISBN/ISSN |
0875841309
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HD9980-9990
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No other version available