Influence of customer experience, customer satisfaction and promotion toward customer loyalty in shopee e-commerce: the moderating role of live chat agent

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The effect of marketing mix towards customer loyalty through customer satisfaction as an intervening variable on Geprek pop Tondano

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The impact of company reputation, service quality, and satisfaction toward customer loyalty: in an Indonesian mining and construction supply company

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A model of customer loyalty for national health insurance in Indonesia: extending the SERVQUAL Model

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The Influence of Agent Character and Relational Selling Behavior on Customer Loyalty Through Relationship Quality: A Study of Individual Life Insurance Customer in Jakarta, Indonesia

The Influence of Agent Character and Relational Selling Behavior on Customer Loyalty Through Relationship Quality: A Study of Individual Life Insurance Customer in Jakarta, Indonesia

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The Influence of Service Quality on Customer Loyalty : The Moderating Role of Service Innovation of PT.Pos Indonesia Perceived by College Students in Kelurahan Rawajati

The Influence of Service Quality on Customer Loyalty : The Moderating Role of Service Innovation of PT.Pos Indonesia Perceived by College Students in Kelurahan Rawajati

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The Casual Relationship Between Customer Relationship Management Towards Customer Loyalty of Manhattan Barbershop

The Casual Relationship Between Customer Relationship Management Towards Customer Loyalty of Manhattan Barbershop

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An Analysis of Suitable Marketing Strategies for PT XYZ to Increase Brand Awareness and Customer Loyalty

An Analysis of Suitable Marketing Strategies for PT XYZ to Increase Brand Awareness and Customer Loyalty

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Relationship Customer Loyalty, Customer Satisfaction, Customer Trust, and Service Quality In E-Commerce Setting (Case: Lazada)

Relationship Customer Loyalty, Customer Satisfaction, Customer Trust, and Service Quality In E-Commerce Setting (Case: Lazada)

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The CRM handbook : a business guide to customer relationship management

The CRM handbook : a business guide to customer relationship management

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Think Like Your Customer: A Winning Strategy to Maximize Sales by Understanding and Influencing How and Why Your Customers Buy

Think Like Your Customer: A Winning Strategy to Maximize Sales by Understanding and Influencing How and Why Your Customers Buy

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Secrets of customer relationship management : its all about how you make them feel

Secrets of customer relationship management : its all about how you make them feel

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Principles of services marketing

Principles of services marketing

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Loyalty rules : how todays leaders build lasting relationships

Loyalty rules : how todays leaders build lasting relationships

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Retail marketing

Retail marketing

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Technology and customer service : profitable relationship building

Technology and customer service : profitable relationship building

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Indispensable : how to become the company that your customers can`t live without

Indispensable : how to become the company that your customers can`t live without

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Marketing management

Marketing management

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Improve Customer Loyalty by Reduce Number of Complaint in PT Latinusa

Improve Customer Loyalty by Reduce Number of Complaint in PT Latinusa

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Finding Core Competencies as a Basis for Developing Expansion Strategy at deBut Pret-a Porter

Finding Core Competencies as a Basis for Developing Expansion Strategy at deBut Pret-a Porter

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Understanding Changing in Media Habit and Its Impact on Kompas`s Circulation

Understanding Changing in Media Habit and Its Impact on Kompas`s Circulation

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