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The impact of firm-generated content (FGC) on brand loyalty to E-WOM : as seen in the evidence of Gojek Indonesia

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Influence of customer experience, customer satisfaction and promotion toward customer loyalty in shopee e-commerce: the moderating role of live chat agent

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The effect of marketing mix towards customer loyalty through customer satisfaction as an intervening variable on Geprek pop Tondano

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The impact of company reputation, service quality, and satisfaction toward customer loyalty: in an Indonesian mining and construction supply company

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A model of customer loyalty for national health insurance in Indonesia: extending the SERVQUAL Model

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The effect of Korean celebrity endorsement on perceived product quality and brand loyalty : case of Indonesian skincare brand in DKI Jakarta

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The Causality of Brand Experience Continuance Commitment and Affective Behavior Towards Brand Loyalty on Building A Single Brand Personal Device Environment

The Causality of Brand Experience Continuance Commitment and Affective Behavior Towards Brand Loyalty on Building A Single Brand Personal Device Environment

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The Influence of Agent Character and Relational Selling Behavior on Customer Loyalty Through Relationship Quality: A Study of Individual Life Insurance Customer in Jakarta, Indonesia

The Influence of Agent Character and Relational Selling Behavior on Customer Loyalty Through Relationship Quality: A Study of Individual Life Insurance Customer in Jakarta, Indonesia

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The Effect of Service Quality and Customer Satisfaction to Customer Loyalty (Evidence at PT XYZ, year of 2020)

The Effect of Service Quality and Customer Satisfaction to Customer Loyalty (Evidence at PT XYZ, year of 2020)

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The Influence of Service Quality on Customer Loyalty : The Moderating Role of Service Innovation of PT.Pos Indonesia Perceived by College Students in Kelurahan Rawajati

The Influence of Service Quality on Customer Loyalty : The Moderating Role of Service Innovation of PT.Pos Indonesia Perceived by College Students in Kelurahan Rawajati

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Impact of Marketing Activities, Marketing Budgeting and Brand Equaty on Distributor Loyalty: An Evidence in B2B Market in 3M Indonesia

Impact of Marketing Activities, Marketing Budgeting and Brand Equaty on Distributor Loyalty: An Evidence in B2B Market in 3M Indonesia

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The Relationsip of Consumer Economic Situation, Consumer Perceived Value, Consumer Trust, Purchasing Intention and Consumer Loyalty Of Indomie: Case of Millenials in Jabodetabek in Survey 2019

The Relationsip of Consumer Economic Situation, Consumer Perceived Value, Consumer Trust, Purchasing Intention and Consumer Loyalty Of Indomie: Case of Millenials in Jabodetabek in Survey 2019

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The Effects of Service Quality, Perceived Value and Customer Satisfaction on Customer Loyalty A Study of Five-Star Hotel Services in Jakarta

The Effects of Service Quality, Perceived Value and Customer Satisfaction on Customer Loyalty A Study of Five-Star Hotel Services in Jakarta

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International Research Journal of Business Studies Vol 10 No.2

International Research Journal of Business Studies Vol 10 No.2

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Factors Affecting Employee Loyalty of Ecommerce Millennial Employees in Jakarta

Factors Affecting Employee Loyalty of Ecommerce Millennial Employees in Jakarta

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Loyalty 3.0: How to Revolutionize Customer and Employee Engagement with Big Data and Gamification

Loyalty 3.0: How to Revolutionize Customer and Employee Engagement with Big Data and Gamification

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The Mediating Role Of Satisfaction In The Relationship Between Service Quality and Loyalty Case Study In PT Asuransi XYZ Indonesia

The Mediating Role Of Satisfaction In The Relationship Between Service Quality and Loyalty Case Study In PT Asuransi XYZ Indonesia

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The Impact Perceived Work-Life Balance On Perceived Employee Performance Mediated By Peerceived Employee Loyality: Lesson From Female Employees Working Ijn International Enviroment In Greater Jakarta, Indonesia

The Impact Perceived Work-Life Balance On Perceived Employee Performance Mediated By Peerceived Employee Loyality: Lesson From Female Employees Working Ijn International Enviroment In Greater Jakarta, Indonesia

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The Casual Relationship Between Customer Relationship Management Towards Customer Loyalty of Manhattan Barbershop

The Casual Relationship Between Customer Relationship Management Towards Customer Loyalty of Manhattan Barbershop

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The Effectiveness of Consumer Loyalty Towards Repurchase Intention and Re-Promotion of Millennials Generation In Buying Sneakers Online In Dki Jakarta

The Effectiveness of Consumer Loyalty Towards Repurchase Intention and Re-Promotion of Millennials Generation In Buying Sneakers Online In Dki Jakarta

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The Correlation Between Consumers Behavior and Attitude Towards Customer Loyalty of Young Millenials in Shopping Apparels Online in DKI Jakarta

The Correlation Between Consumers Behavior and Attitude Towards Customer Loyalty of Young Millenials in Shopping Apparels Online in DKI Jakarta

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An Analysis of Suitable Marketing Strategies for PT XYZ to Increase Brand Awareness and Customer Loyalty

An Analysis of Suitable Marketing Strategies for PT XYZ to Increase Brand Awareness and Customer Loyalty

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Relationship Customer Loyalty, Customer Satisfaction, Customer Trust, and Service Quality In E-Commerce Setting (Case: Lazada)

Relationship Customer Loyalty, Customer Satisfaction, Customer Trust, and Service Quality In E-Commerce Setting (Case: Lazada)

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The CRM handbook : a business guide to customer relationship management

The CRM handbook : a business guide to customer relationship management

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Think Like Your Customer: A Winning Strategy to Maximize Sales by Understanding and Influencing How and Why Your Customers Buy

Think Like Your Customer: A Winning Strategy to Maximize Sales by Understanding and Influencing How and Why Your Customers Buy

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Secrets of customer relationship management : its all about how you make them feel

Secrets of customer relationship management : its all about how you make them feel

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Principles of services marketing

Principles of services marketing

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The value profit chain : threat employees like customers and customers like employees

The value profit chain : threat employees like customers and customers like employees

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Loyalty rules : how todays leaders build lasting relationships

Loyalty rules : how todays leaders build lasting relationships

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Retail marketing

Retail marketing

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