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The Influence of Service Quality on Customer Loyalty : The Moderating Role of Service Innovation of PT.Pos Indonesia Perceived by College Students in Kelurahan Rawajati

Basbeth, Firdaus - Rismatio

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Impact of Marketing Activities, Marketing Budgeting and Brand Equaty on Distributor Loyalty: An Evidence in B2B Market in 3M Indonesia

Basbeth, Firdaus - Kurniawan, Gregorius Wahyu

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The Relationsip of Consumer Economic Situation, Consumer Perceived Value, Consumer Trust, Purchasing Intention and Consumer Loyalty Of Indomie: Case of Millenials in Jabodetabek in Survey 2019

Bahroeny, Daviandrie Andika - Susanti, Yulita Fairina

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The Effects of Service Quality, Perceived Value and Customer Satisfaction on Customer Loyalty A Study of Five-Star Hotel Services in Jakarta

Nelloh, Liza Agustina Maureen - Putritami, Tania Lasmaya - Susanti, Yulita Fairina

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International Research Journal of Business Studies Vol 10 No.2

Kristamuljana, Sammy

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Factors Affecting Employee Loyalty of Ecommerce Millennial Employees in Jakarta

Bhinekawati, Risa - Maulidiani, Jasmine Jemilia

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Loyalty 3.0: How to Revolutionize Customer and Employee Engagement with Big Data and Gamification

Paharia, Rajat

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The Mediating Role Of Satisfaction In The Relationship Between Service Quality and Loyalty Case Study In PT Asuransi XYZ Indonesia

Nurismartian, Roby

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The Impact Perceived Work-Life Balance On Perceived Employee Performance Mediated By Peerceived Employee Loyality: Lesson From Female Employees Working Ijn International Enviroment In Greater Jakarta, Indonesia

Melayansari, Melisa

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The Casual Relationship Between Customer Relationship Management Towards Customer Loyalty of Manhattan Barbershop

Nasution, Biondi Ardiya Farhan - Pratama, Sasotya - Sjahrifa, Cut

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The Effectiveness of Consumer Loyalty Towards Repurchase Intention and Re-Promotion of Millennials Generation In Buying Sneakers Online In Dki Jakarta

Raynaldo - Sjahrifa, Cut - Suhaimi, Hasnul

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The Correlation Between Consumers Behavior and Attitude Towards Customer Loyalty of Young Millenials in Shopping Apparels Online in DKI Jakarta

Arfella, Nitya - Sjahrifa, Cut - Susanti, Yulita F.

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An Analysis of Suitable Marketing Strategies for PT XYZ to Increase Brand Awareness and Customer Loyalty

Dewanti, Adinda Rahma - Limpati, Raynaldo - Romadlon, Muhammad Said - Varindra, Maria Renata Yan

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Relationship Customer Loyalty, Customer Satisfaction, Customer Trust, and Service Quality In E-Commerce Setting (Case: Lazada)

Prasetyo, Arief Wiratama

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The CRM handbook : a business guide to customer relationship management

Dyche, Jill

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Think Like Your Customer: A Winning Strategy to Maximize Sales by Understanding and Influencing How and Why Your Customers Buy

Stinnett, Bill.

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Secrets of customer relationship management : its all about how you make them feel

Barnes, James G.

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Principles of services marketing

Palmer, Adrian

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Finding Core Competencies as a Basis for Developing Expansion Strategy at deBut Pret-a Porter

Daryanto, Christine - Fachrul - Firdaus, Finando - Nova, Asrif Iwan - Nugroho, Catherine Fitriandari Adhi - Rachmani, Fika Darana - Syahrizal

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The value profit chain : threat employees like customers and customers like employees

Heskett, James L. - Sasser Jr., W. Earl - Schlesinger, Leonard A.

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Loyalty rules : how todays leaders build lasting relationships

Reichheld, Frederick F.

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Retail marketing

Adcock, Dennis - Sullivan, Malcolm

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Understanding Changing in Media Habit and Its Impact on Kompas`s Circulation

Purwanti, Hesty - Setyawan, Wedy A. - Suryani, Eva - Sutoro, Dwi - Sylna - Widyanto, Albertus

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Getting people on board

Harvard Management Communication Letter - Harvard Management Update

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Technology and customer service : profitable relationship building

Jones, Christopher G. - Timm, Paul R.

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How brands become icons : the principles of cultural branding

Holt, Douglas B.

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Indispensable : how to become the company that your customers can`t live without

Calloway, Joe

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Marketing management

Keller, Kevin Lane - Kotler, Philip

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Improve Customer Loyalty by Reduce Number of Complaint in PT Latinusa

Rahmah, Ika

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The Influence of Service Quality on Customer Loyalty : The Moderating Role of Service Innovation of PT.Pos Indonesia Perceived by College Students in Kelurahan Rawajati

Impact of Marketing Activities, Marketing Budgeting and Brand Equaty on Distributor Loyalty: An Evidence in B2B Market in 3M Indonesia

The Relationsip of Consumer Economic Situation, Consumer Perceived Value, Consumer Trust, Purchasing Intention and Consumer Loyalty Of Indomie: Case of Millenials in Jabodetabek in Survey 2019

The Effects of Service Quality, Perceived Value and Customer Satisfaction on Customer Loyalty A Study of Five-Star Hotel Services in Jakarta

International Research Journal of Business Studies Vol 10 No.2

Factors Affecting Employee Loyalty of Ecommerce Millennial Employees in Jakarta

Loyalty 3.0: How to Revolutionize Customer and Employee Engagement with Big Data and Gamification

The Mediating Role Of Satisfaction In The Relationship Between Service Quality and Loyalty Case Study In PT Asuransi XYZ Indonesia

The Impact Perceived Work-Life Balance On Perceived Employee Performance Mediated By Peerceived Employee Loyality: Lesson From Female Employees Working Ijn International Enviroment In Greater Jakarta, Indonesia

The Casual Relationship Between Customer Relationship Management Towards Customer Loyalty of Manhattan Barbershop

The Effectiveness of Consumer Loyalty Towards Repurchase Intention and Re-Promotion of Millennials Generation In Buying Sneakers Online In Dki Jakarta

The Correlation Between Consumers Behavior and Attitude Towards Customer Loyalty of Young Millenials in Shopping Apparels Online in DKI Jakarta

An Analysis of Suitable Marketing Strategies for PT XYZ to Increase Brand Awareness and Customer Loyalty

Relationship Customer Loyalty, Customer Satisfaction, Customer Trust, and Service Quality In E-Commerce Setting (Case: Lazada)

The CRM handbook : a business guide to customer relationship management

Think Like Your Customer: A Winning Strategy to Maximize Sales by Understanding and Influencing How and Why Your Customers Buy

Secrets of customer relationship management : its all about how you make them feel

Principles of services marketing

Finding Core Competencies as a Basis for Developing Expansion Strategy at deBut Pret-a Porter

The value profit chain : threat employees like customers and customers like employees

Loyalty rules : how todays leaders build lasting relationships

Retail marketing

Understanding Changing in Media Habit and Its Impact on Kompas`s Circulation

Getting people on board

Technology and customer service : profitable relationship building

How brands become icons : the principles of cultural branding

Indispensable : how to become the company that your customers can`t live without

Marketing management

Improve Customer Loyalty by Reduce Number of Complaint in PT Latinusa

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