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Image, Service quality, customer satisfaction as antecedents to loyalty, and performance in Private Hospitals

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The impact of service quality on customer satisfaction: the moderating role of integrated product portfolio benefit in post-merger acquisition of global food ingredient companies as suppliers in food beverage manufacturers in Indonesia

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Influence of customer experience, customer satisfaction and promotion toward customer loyalty in shopee e-commerce: the moderating role of live chat agent

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The influence of shopping experience and perceived value on customer satisfaction and the impact of customer satisfaction on customer trust at minimarket in Jakarta

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The effect of service quality, product quality and innovation toward customer satisfaction and advocacy for SMEs baby shop business in Jabodetabek

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The Effect of Service Quality and Customer Satisfaction to Customer Loyalty (Evidence at PT XYZ, year of 2020)

The Effect of Service Quality and Customer Satisfaction to Customer Loyalty (Evidence at PT XYZ, year of 2020)

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The Effect of Student Interaction Ability and Student Adaptibility to Student Satisfaction and The Moderating Role of Perceived Faculty Readiness During Online Learning in Covid Pandemic: Evidence from STM IPMI Jakarta

The Effect of Student Interaction Ability and Student Adaptibility to Student Satisfaction and The Moderating Role of Perceived Faculty Readiness During Online Learning in Covid Pandemic: Evidence from STM IPMI Jakarta

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The Effect of Customer Perceived Value and Customer Satisfaction Towards Customer Retention and The Moderating Role of Member's Rank : A Case Study From 4life Indonesia

The Effect of Customer Perceived Value and Customer Satisfaction Towards Customer Retention and The Moderating Role of Member's Rank : A Case Study From 4life Indonesia

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The Effects of Service Quality, Perceived Value and Customer Satisfaction on Customer Loyalty A Study of Five-Star Hotel Services in Jakarta

The Effects of Service Quality, Perceived Value and Customer Satisfaction on Customer Loyalty A Study of Five-Star Hotel Services in Jakarta

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IPMI International Journal of Business Studies : Peer Reviewed International Business Journal Vol 1 No.2

IPMI International Journal of Business Studies : Peer Reviewed International Business Journal Vol 1 No.2

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Effect of Emotional Intelligence Towards Work Stress And Job Satisfaction Among Millennial Employee In Jakarta Area. Undergraduate thesis, Sekolah Tinggi Manajemen

Effect of Emotional Intelligence Towards Work Stress And Job Satisfaction Among Millennial Employee In Jakarta Area. Undergraduate thesis, Sekolah Tinggi Manajemen

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The Mediating Role Of Satisfaction In The Relationship Between Service Quality and Loyalty Case Study In PT Asuransi XYZ Indonesia

The Mediating Role Of Satisfaction In The Relationship Between Service Quality and Loyalty Case Study In PT Asuransi XYZ Indonesia

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Indonesian Customer’s Patronage Intention Toward Ecommerce in Jabodetabek

Indonesian Customer’s Patronage Intention Toward Ecommerce in Jabodetabek

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Analysis Impact of Service Quality Level To Customer Satisfaction and Customer Trust at Paxi Plush Barbershop

Analysis Impact of Service Quality Level To Customer Satisfaction and Customer Trust at Paxi Plush Barbershop

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The Apple Experience: Secrets to Building Insanely Great Customer Loyalty

The Apple Experience: Secrets to Building Insanely Great Customer Loyalty

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Identifying studio Asianas customer value

Identifying studio Asianas customer value

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The Casual Relationship Between Customer Relationship Management Towards Customer Loyalty of Manhattan Barbershop

The Casual Relationship Between Customer Relationship Management Towards Customer Loyalty of Manhattan Barbershop

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The Effectiveness of Consumer Loyalty Towards Repurchase Intention and Re-Promotion of Millennials Generation In Buying Sneakers Online In Dki Jakarta

The Effectiveness of Consumer Loyalty Towards Repurchase Intention and Re-Promotion of Millennials Generation In Buying Sneakers Online In Dki Jakarta

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Evaluating Consumers Satisfaction of Phoenix Hotel by Using SWOT Analysis

Evaluating Consumers Satisfaction of Phoenix Hotel by Using SWOT Analysis

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Analyzing The Correlation Between Service Quality and Customer Satisfaction on Building Brand Image : A Study of Gawean.id As Job Portal Startup

Analyzing The Correlation Between Service Quality and Customer Satisfaction on Building Brand Image : A Study of Gawean.id As Job Portal Startup

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Relationship Customer Loyalty, Customer Satisfaction, Customer Trust, and Service Quality In E-Commerce Setting (Case: Lazada)

Relationship Customer Loyalty, Customer Satisfaction, Customer Trust, and Service Quality In E-Commerce Setting (Case: Lazada)

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Developing Employee - Relation Programs Based on The Relationship of Job Satisfaction, Teachers Performance and Overall Effective Organization at Al-Izhar Senior High School

Developing Employee - Relation Programs Based on The Relationship of Job Satisfaction, Teachers Performance and Overall Effective Organization at Al-Izhar Senior High School

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The Effect of Rewards and Recognition of the Employees Toward Their Work Satisfaction : A Case in PT XYZ

The Effect of Rewards and Recognition of the Employees Toward Their Work Satisfaction : A Case in PT XYZ

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Analyzing Factors That Influence The Job Satisfaction of Employee at Ipmi International Business School

Analyzing Factors That Influence The Job Satisfaction of Employee at Ipmi International Business School

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The Effect of Product Quality, Service Quality, and Trust, on Customer Satisfaction of Suzuki Karimun Wagon

The Effect of Product Quality, Service Quality, and Trust, on Customer Satisfaction of Suzuki Karimun Wagon

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A Framework for Marketing Management

A Framework for Marketing Management

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Service Strategy: Management Moves For Customer Results

Service Strategy: Management Moves For Customer Results

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Secrets of customer relationship management : its all about how you make them feel

Secrets of customer relationship management : its all about how you make them feel

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ISO 9004 : quality management systems - guidelines for performance improvement

ISO 9004 : quality management systems - guidelines for performance improvement

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ISO 9001 : quality management system - requirements

ISO 9001 : quality management system - requirements

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