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What`s keeping your customers up at night? : close more deals by selling to your clients pain

What`s keeping your customers up at night? : close more deals by selling to your clients pain

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On becoming a customer-centric company : transformasi TELKOM menjadi perusahaan berbasis pelanggan

On becoming a customer-centric company : transformasi TELKOM menjadi perusahaan berbasis pelanggan

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The innovator`s dilemma : the revolutionary book that will change the way you do business

The innovator`s dilemma : the revolutionary book that will change the way you do business

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Technology and customer service : profitable relationship building

Technology and customer service : profitable relationship building

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Up against the retail giants : targeting weaknesses gaining an edge

Up against the retail giants : targeting weaknesses gaining an edge

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Managing customers as investments : the strategic value of customers in the long run

Managing customers as investments : the strategic value of customers in the long run

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Indispensable : how to become the company that your customers can`t live without

Indispensable : how to become the company that your customers can`t live without

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Services marketing : integrating customer focus across the firm

Services marketing : integrating customer focus across the firm

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Proposal of Marketing Strategy for Bank Dutas Consumer Banking Services

Proposal of Marketing Strategy for Bank Dutas Consumer Banking Services

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Supply chain management : strategy, planning, and operation

Supply chain management : strategy, planning, and operation

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Interactive Investor International : Building and Growing a Customer Focused Dot.Com

Interactive Investor International : Building and Growing a Customer Focused Dot.Com

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Buckman Laboratories

Buckman Laboratories

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Inland Steel Company Product Policy, Video 3: Customer and Technical Services

Inland Steel Company Product Policy, Video 3: Customer and Technical Services

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Inland Steel Co. Product Policy, Video 6: Fred Lerner -- Inventory Planning and Control

Inland Steel Co. Product Policy, Video 6: Fred Lerner -- Inventory Planning and Control

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Mary Kay Cosmetics No. 1: Speech, Video

Mary Kay Cosmetics No. 1: Speech, Video

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Xerox: Customer Satisfaction

Xerox: Customer Satisfaction

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b2b Indonesia: Business Directroy on CD-ROM 2003-2004

b2b Indonesia: Business Directroy on CD-ROM 2003-2004

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Building service, driving profits : RPG financial services

Building service, driving profits : RPG financial services

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The Customer Service Connection

The Customer Service Connection

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Analysis of Unsatisfactory Service Level Performance at Gerai Esia PT. Bakrie Telecom, Tbk

Analysis of Unsatisfactory Service Level Performance at Gerai Esia PT. Bakrie Telecom, Tbk

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Improving Excellent Service at PT. Bank BPD Aceh Langsa Branch Through Better Communication PT. Bank BPD Aceh

Improving Excellent Service at PT. Bank BPD Aceh Langsa Branch Through Better Communication PT. Bank BPD Aceh

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Searching for the users values and expectation in international direct dialing service

Searching for the users values and expectation in international direct dialing service

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Winning The Future Retail Business: Corporate Strategy for Alfa Retailindo Tbk

Winning The Future Retail Business: Corporate Strategy for Alfa Retailindo Tbk

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Understanding Changing in Media Habit and Its Impact on Kompas`s Circulation

Understanding Changing in Media Habit and Its Impact on Kompas`s Circulation

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Finding a better way of serving diners

Finding a better way of serving diners

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