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The Samsung Way: Transformational Management Strategies from the World Leader in Innovation and Design

The Samsung Way: Transformational Management Strategies from the World Leader in Innovation and Design

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The Human side of high-tech : lessons from the technology frontier

The Human side of high-tech : lessons from the technology frontier

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The Effect of Marketing Mix and Consumers’ Characteristics Toward Purchase Intention of Uniqlo Among Millennial Generation in Jakarta

The Effect of Marketing Mix and Consumers’ Characteristics Toward Purchase Intention of Uniqlo Among Millennial Generation in Jakarta

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Services Marketing: Concepts, Strategies & Cases

Services Marketing: Concepts, Strategies & Cases

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Algriz: The Feasibility Study on The Development of Agro 4.0 in Indonesia

Algriz: The Feasibility Study on The Development of Agro 4.0 in Indonesia

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Feasibility Study of Oxygen.Id Ftth 70k Project On PT Mora Telematika Indonesia

Feasibility Study of Oxygen.Id Ftth 70k Project On PT Mora Telematika Indonesia

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Pengindustrian Intelegensi: Landasan Memerdekakan Indonesia Dalam Berteknologi Dan Berindustri

Pengindustrian Intelegensi: Landasan Memerdekakan Indonesia Dalam Berteknologi Dan Berindustri

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Relationship Between Service Quality, Customer Satisfaction, Customer Trust and Customer Loyalty at PT Asuransi Allianz Life Indonesia

Relationship Between Service Quality, Customer Satisfaction, Customer Trust and Customer Loyalty at PT Asuransi Allianz Life Indonesia

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The Effect of Service Quality on Customer Satisfaction and Loyalty in Using Ovo as E-Wallet in Jakarta

The Effect of Service Quality on Customer Satisfaction and Loyalty in Using Ovo as E-Wallet in Jakarta

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The Effect of Salesman Competency and Compensation on Salesman Performance with Loyalty as Mediating Variable: A Quantitative Analysis of Distributor General Trade in PT. Frisian Flag Indonesia

The Effect of Salesman Competency and Compensation on Salesman Performance with Loyalty as Mediating Variable: A Quantitative Analysis of Distributor General Trade in PT. Frisian Flag Indonesia

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Value Internalization Project for The Permanent Employee at Bakrie Building Industries

Value Internalization Project for The Permanent Employee at Bakrie Building Industries

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Samsung Electronics : dan Perjuangan untuk Menjadi Pemimpin dalam Industri Elektronik

Samsung Electronics : dan Perjuangan untuk Menjadi Pemimpin dalam Industri Elektronik

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Entrepreneurial Nation: Why Manufacturing is Still Key to America's Future

Entrepreneurial Nation: Why Manufacturing is Still Key to America's Future

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The Business Book : Big Ideas Simply Explained

The Business Book : Big Ideas Simply Explained

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Matsushita leadership : lessons from the 20th century`s most remakable entrepreneur

Matsushita leadership : lessons from the 20th century`s most remakable entrepreneur

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Yield management : strategies for the service industries

Yield management : strategies for the service industries

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Services marketing : people, technology, strategy

Services marketing : people, technology, strategy

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Strategic management of technology and innovation

Strategic management of technology and innovation

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Market leadership strategies for service companies : creating growth, profits and customer loyalty

Market leadership strategies for service companies : creating growth, profits and customer loyalty

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Principles of services marketing

Principles of services marketing

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Service management : operations, strategy, and information technology

Service management : operations, strategy, and information technology

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ASEAN Investment Area : Temporary Exclusion List and Sensitive List , Agriculture, Fishery, Forestry and Mining Sectors

ASEAN Investment Area : Temporary Exclusion List and Sensitive List , Agriculture, Fishery, Forestry and Mining Sectors

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Services marketing : integrating customer focus across the firm

Services marketing : integrating customer focus across the firm

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The development factory : unlocking the potential of process innovation

The development factory : unlocking the potential of process innovation

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Proceeding Simposium nasional riset ekonomi dan manajemen, Surabaya, 29 Juni 2002

Proceeding Simposium nasional riset ekonomi dan manajemen, Surabaya, 29 Juni 2002

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Managing in the service economy

Managing in the service economy

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Service management

Service management

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Doing good and doing well : cases on Corporate Responsibility in Asia

Doing good and doing well : cases on Corporate Responsibility in Asia

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Services marketing : Integrating customer focus across the firm

Services marketing : Integrating customer focus across the firm

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Services marketing : people, technology, strategy

Services marketing : people, technology, strategy

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